FAQ

How do I personalise my gift?

Type the name (or upload a photo) in the boxes on the product page. You'll see a preview before you add it to your cart.

How long does it take?

Every gift is made to order. Production takes 2 to 5 business days, then US shipping takes 3 to 7 business days.

When should I order for Christmas?

Order by December 15 for US delivery before Christmas.

Is shipping free?

Yes, free US shipping on orders over $50.

Do you offer bulk pricing?

Yes, automatically. No quote needed. 10+ items in your cart get 10% off, 25+ get 15%, 50+ get 20%. Mix and match any products. See Bulk orders.

What if something arrives damaged or misprinted?

Email us a photo within 30 days and we'll reprint it free. Because each item is personalised, we can't accept returns for change of mind.